Introduction Welcome to ANÁRA CACAO. These terms and conditions ("Terms") apply to your access to and use of https://www.anaracacao.com/ ("the Website", "we", "us" or "our"), including all purchases made via the Website. By visiting the Website and/or placing an order, you agree to be bound by these Terms.

• Basis of agreement When you place an order for products from ANÁRA CACAO, an agreement is entered into between you ("the Customer", "you") and ANÁRA CACAO. All orders are subject to acceptance by us.

• Products and prices All products are displayed with prices inclusive of applicable VAT, unless otherwise stated separately. We reserve the right to change prices and product information without notice. Although we strive to ensure accurate pricing, errors may occasionally occur.

• Ordering and payment When you place an order, you confirm that all information provided is correct. Payment can be made using the payment methods specified at checkout. Payment is only charged once the order is confirmed as dispatched or otherwise processed in accordance with our policy.

• Delivery We deliver products to the geographic areas and using the delivery methods specified on the Website. Delivery times are estimates and may vary. Any customs and import charges for international shipments are the customer's responsibility.

• Right of withdrawal and returns If you are purchasing as a private individual, you have the right of withdrawal in accordance with applicable consumer legislation (e.g. 14-day return policy in EU countries). To return a product, the item must be unopened/unused and returned in its original packaging. It is the customer's responsibility to ensure correct return.

• Limitation of liability We strive to provide accurate and up-to-date information, but cannot guarantee that the material on the Website is error-free. We are not liable for indirect losses, consequential damages or losses resulting from the use of products beyond what applicable law permits.

• Intellectual property All content on the Website — including text, images, logos, graphics and design — is protected by copyright, trademarks and other intellectual property rights, and belongs to ANÁRA CACAO or its licensors. It may not be used without written permission.

• Personal data and cookies The processing of personal data is carried out in accordance with our Privacy Policy, which is available on the Website. By using the Website, you accept the collection and use of data as described in this policy.

• Changes to the Terms We reserve the right to update these Terms at any time. Changes will be published on the Website, and your continued use following any changes constitutes acceptance of them.

• Governing law and jurisdiction These Terms are governed by and shall be interpreted in accordance with Danish law (or the law of the country in which ANÁRA CACAO is registered), unless otherwise specified. Any dispute that may arise shall be brought before the competent courts in the jurisdiction where the company has its registered address.